Privacy Policy

Last Updated: 06 April 2026

1. Introduction

Welcome to Vansvela Apartments (https://vansvelapartments.com/). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains
how we collect, use, disclose, and safeguard your information when you visit our website or make a booking with us.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

• Full name
• Email address
• Phone number
• Mailing or billing address
• Payment information (processed securely via third-party payment providers)
• Identity documents where required for check-in verification
• Any other details you voluntarily provide via forms or correspondence

b. Information Collected Automatically

• IP address and browser type
• Device type and operating system
• Pages visited and time spent on our site
• Referring URLs and exit pages
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and manage your apartment bookings
• To communicate with you regarding reservations, inquiries, and support
• To send booking confirmations, receipts, and updates
• To improve our website, services, and user experience
• To comply with legal obligations and resolve disputes
• To send promotional offers or newsletters, only with your consent
• To detect and prevent fraudulent transactions or unauthorized access

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how visitors interact with our website
• Deliver relevant content and advertisements
• Analyze site performance and traffic patterns

You can control cookie settings through your browser preferences. Please note that disabling cookies may affect certain features of our website.

5. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our website,
  processing payments, or fulfilling bookings (e.g., payment gateways, email service providers).
• Legal Compliance: When required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your
  information may be transferred to the successor entity.
• Protection of Rights: When necessary to protect the rights, property, or safety of Vansvela
  Apartments, our guests, or the public.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

• Secure HTTPS encryption on our website
• Restricted access to personal data by authorized personnel only
• Regular review of our data collection and storage practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

8. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal data, subject to certain legal exceptions.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Data Portability: Request a transfer of your data in a structured, commonly used format.
• Objection: Object to certain types of data processing.

To exercise any of these rights, please contact us using the details in the section below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external websites you visit.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us and we will take steps to remove such information.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Website: https://vansvelapartments.com/